Empowering Scale via Outbound & Inbound Operations

Urexcore operates as a premier third-party customer communication and verification provider. We handle high-volume KYC, lead qualification, and dealer support calls with bank-grade security and unmatched operational efficiency.

98.4% Verification Accuracy
< 2 Hrs Turnaround Time
1.2M+ Calls Processed Monthly
UREXCORE OPS
Systems Active
Outbound Success Rate 94.8%
KYC Verification Speed 88.0%
Dealer Desk Resolution 82.5%
TRUSTED BY INDUSTRY LEADING EV MOBILITY & MICROFINANCE INSTITUTIONS
YULU ZYPP ELECTRIC FUSION FINANCE SATIN CREDITCARE BATTRE MOBILITY SPANDANA SPHOORTY

Who We Are

Urexcore Private Limited is India's leading specialized communication partner, delivering scalable, high-volume verification and B2B coordination services.

We serve as the operational backbone for hyper-growth companies across the EV mobility and micro-credit sectors. By combining experienced voice professionals with tech-enabled dialers and real-time dashboards, we guarantee turnaround times under two hours with bank-grade security protocols.

Our compliance frameworks ensure that all customer interactions—from KYC validation to repayment reminders—are conducted with absolute sensitivity, regulatory compliance, and brand alignment.

Secure & Compliant

ISO 27001 standard operations, fully GDPR and local microfinance regulatory compliant workflows.

Data Encryption

End-to-end masking of customer phone numbers and secure API logging with partner CRMs.

Scalable Infrastructure

Capable of expanding from 1,000 to 100,000+ verification calls per day with zero latency.

Third-Party Contact Center Matrix

Dedicated professionals handling high-volume operational touchpoints to allow your core team to focus on scaling the product.

Customer Verification

Verification calls matching document inputs to customer profiles, ensuring highly reliable database sanitization.

Lead Qualification

Pre-qualification calling to filter warm, high-intent leads, optimizing acquisition costs for sales teams.

Welcome Calling

Instant post-acquisition onboarding calls ensuring customers feel valued and understand how to initiate service.

CSAT Surveys

Systematic Customer Satisfaction calling to collect valuable qualitative and quantitative product feedback.

Collection Reminders

Empathetic, polite reminder calls designed to ensure high repayment compliance without compromising user relationships.

Service Activation

Outbound assistance calls to guide users through initial setup, app downloads, and profile configuration.

Dealer Support Desk

Dedicated B2B coordination lines addressing supply chain updates, registration challenges, and technical dealer queries.

EV Scooter Lead Verification & Customer Support

We work hand-in-hand with leading electric mobility players to optimize onboarding pipelines, warranty assistance, and dispatch coordination.

  • Instant Onboarding: Accelerating scooter delivery timeline.
  • Warranty Validation: Logging battery and parts issues immediately.
  • Dealer-Partner Dispatch: Coordinating charging station updates.

Mobility Verification Specialist

Our dedicated EV mobility callers understand charging cycles, battery swap centers, and localized service locations. This expertise ensures highly contextualized and professional buyer calls.

Example Partner Integrations
Yulu Zypp Electric BattRE Electric Mobility eBikeGo Hop Electric

Microfinance Compliance & Care

Managing tele-verifications requires absolute empathy, sensitivity, and precise data tracking. Our agents undergo specific sensitivity training for micro-credit platforms and women's self-help groups (SHGs).

Example Institutions Served
Fusion Finance Satin Creditcare Network Spandana Sphoorty

Women-Centric Loan Verification Process

Scaling access to financial products via secure tele-verification, documents checklist confirmation, and timely, polite repayment support calls.

  • Detailed KYC confirmation: Double-verifying Aadhar and local address.
  • Flexible Reminders: Polite schedules accommodating local harvest/income cycles.
  • Bilingual Assistance: Local languages spoken fluently for rural outreach.

Operational Efficiency Calculator

See how outsourcing your verification workflows to Urexcore cuts overhead costs and increases verification speeds.

20,000
1,000 100,000+
20 min
5 mins 60 mins
Agent Hours Saved / Month
4,333 hrs
Accuracy Boost
+15%
Turnaround speed
90% Faster

Latest from Urexcore

Industry trends, operational guidelines, and best practices in high-volume customer tele-verification.

EV Mobility
June 12, 2026

Optimizing Onboarding for EV Scooter Logistics

How seamless lead verification and instant dealer-coordination desk reduce booking-to-delivery drop-offs by 34%.

Read Full Article
Microfinance
May 28, 2026

Ensuring Compliance in Women Loan KYC Checks

Understanding the nuances of self-help group verifications and bilingual customer care in rural outreach initiatives.

Read Full Article
Call Operations
April 15, 2026

Maximizing Tele-Verification Connect Rates

Best practices for outbound dialer configuration, timezone alignment, and multi-channel follow-up templates.

Read Full Article

Partner with Urexcore

Streamline your operations, lower customer acquisition costs, and handle millions of validation checks securely. Fill out our form to receive a detailed service proposal.

Email Corporate Desk

Info@urexcoreprivatelimited.us

Headquarters

New Delhi, India

Proposal Request Received

Thank you for contacting Urexcore. An operations consultant will review your specifications and follow up within 24 hours.